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FAQ

Got Questions? The Genie Has Answers.

Tap any question to reveal the magic.

  • Drive Audit Genie scans your entire Google Drive and shows you exactly who has access to every file and folder. With one click you can revoke that access โ€” no hunting through Google Drive settings, no spreadsheets, no guesswork. Think of it as a security camera for your Drive, except this one actually tells you what it sees.

  • Your files never touch our servers. Drive Audit Genie uses your own Google OAuth credentials to scan your Drive โ€” the results are written directly to a spreadsheet in your own Google account. We see nothing. We store nothing. The Genie works in your lamp, not ours.

  • Go to driveauditgenie.com/app and sign in with your Google account. The web app gives you the full Drive Audit Genie experience directly in your browser โ€” no extension to install, no add-on to configure. It runs on any device with a modern browser. Your license, audit history, and settings are all synced automatically. Think of it as the Genie in your pocket โ€” without the tight pants. 👖

  • It depends on the size of your Drive. Most personal Drives complete in under 10 minutes. Larger organizational Drives with tens of thousands of files can take 30–90 minutes. The Genie will keep you updated with a time estimate and send you an email when it’s done — so you can grab a coffee and come back to results. ☕

  • Yes — Pro and Enterprise plans include Shared Drive scanning. You can also toggle between “My Drive only” for a quick scan or “My Drive + All Shared Drives” for a full audit. Free and Starter plans cover My Drive only.

  • The permission is permanently removed from that file in Google Drive immediately. The person will lose access the next time they try to open it. You’ll receive a confirmation email with a full log of everything that was revoked — your paper trail is always one click away.

  • Yes — cherry-pick revocation (targeting individual files per person) is available on Pro and above. If you need to go full scorched-earth on an entire person’s access at once, bulk revocation is also a Pro+ feature. Free users can still run a full audit and see exactly what’s out there — the Genie just asks for a small upgrade before he starts pulling permissions. 🧞

  • Each license is permanently claimed by the first Google account that enters the license key — so make sure you activate on the right account. If you need to cover an entire organization, our Enterprise plan issues a domain-wide license covering all @yourdomain.com users. Google Workspace admins can take it even further with Admin Genie, which adds domain-wide auditing and offboarding tools on top of Enterprise.

  • Yes. If the Genie doesn’t grant your wish within the first 48 hours, contact us at payments@driveauditgenie.com for a full refund. No questions asked — except maybe “how can we do better?”

  • Renewals are handled automatically by Stripe — nothing you need to do. You’ll receive a receipt by email each month (or year, if you’re on annual billing). You can upgrade, downgrade, or cancel at any time from your account portal. The Genie never traps you in the lamp.

  • That’s exactly what we built it for. Drive Audit Genie runs in the cloud with no timeout limits — it can handle hundreds of thousands of files without breaking a sweat. Our Pro plan covers up to 100,000 files and Enterprise handles up to 250,000 per seat. The bigger your Drive, the more you need us. 😄

  • Admin Genie is an add-on tier exclusively for Google Workspace domain administrators who already have an active Enterprise plan. It unlocks domain-wide auditing across your entire organization, a nightly external sharing report, employee offboarding tools, and a guided setup wizard — everything a Workspace admin needs to keep a clean house without filing an IT ticket. If you’re not a Google Workspace admin, you don’t need this. If you are, you definitely do. 👑

  • Yes — every 150 Enterprise seats purchased includes 1 Admin Genie seat at no extra charge. Think of it as the Genie’s way of saying thanks for going all-in. Additional Admin Genie seats are $22.99/seat/mo or $229.99/seat/yr.

  • When an employee leaves your organization, their Google Drive files don’t automatically go with a trusted colleague — they just sit there, or worse, remain accessible to people outside your company. Admin Genie’s offboarding tool lets you transfer ownership of all their files to a new owner before the account is terminated. You can also choose to simultaneously revoke all external shares on those files in one step. This is especially critical in regulated environments — a departing employee with unrevoked access to patient records (HIPAA), employee PII or benefits data (HR), or customer data (GDPR/CCPA) isn’t just an IT headache, it’s a compliance liability. Admin Genie helps you close that door the moment someone walks out. No more “wait, does the intern still have access to our financials?” moments. 😬

  • Every night, Admin Genie scans your entire domain for files shared outside your organization and emails the admin a summary with a link to a generated Google Sheet showing the full list. No more flying blind on what your team is sharing with the world. This report is a natural fit for regulated environments — HIPAA-covered entities get ongoing visibility into whether patient data is leaving the org, HR teams can catch employee PII or benefits data shared outside the domain before it becomes an incident, and organizations working toward SOC 2, ISO 27001, GDPR, or CCPA compliance get the documented access monitoring evidence auditors want to see. Drive Audit Genie doesn’t make you compliant — but it gives you the visibility and paper trail that compliance requires. Consider it your domain’s nightly security briefing — without the boring PowerPoint. 📊

๐Ÿงž Drive Audit Genie โ€” Full Feature Comparison

โ† Swipe left/right to see all plans  |  Feature column stays fixed
Feature Free $0 Starter $4.99/mo Select Plan Pro $11.99/mo Select Plan Enterprise $19.99/mo Select Plan ๐Ÿ‘‘ Admin Genie $22.99/seat/mo Select Plan
Max files scanned 1,000 10,000 100,000 250,000/seat 250,000/seat
Audit Core
Full Drive permission scan โœ… โœ… โœ… โœ… โœ…
My Drive scan โœ… โœ… โœ… โœ… โœ…
Shared Drives scan โœ• โœ• โœ… โœ… โœ…
Audit results spreadsheet โœ… โœ… โœ… โœ… โœ…
Index tab (all people summary) โœ… โœ… โœ… โœ… โœ…
Per-person detail tabs โœ… โœ… โœ… โœ… โœ…
Color-coded ownership rows โœ• โœ… โœ… โœ… โœ…
Audit time estimate โœ• โœ… โœ… โœ… โœ…
Audit completion email โœ• โœ… โœ… โœ… โœ…
Revocation
Bulk revocation (Index tab) โœ• โœ• โœ… โœ… โœ…
Cherry-pick revocation (per file) โœ• โœ• โœ… โœ… โœ…
Revocation log tab (paper trail) โœ• โœ• โœ… โœ… โœ…
Revocation confirmation email โœ• โœ• โœ… โœ… โœ…
Offboarding: transfer file ownership โœ• โœ• โœ• โœ• โœ…
Offboarding: revoke all external shares โœ• โœ• โœ• โœ• โœ…
Reporting & Outreach
Owner report viral emails โœ… โœ… โœ… โœ… โœ…
Nightly external sharing report โœ• โœ• โœ• โœ• โœ…
Enterprise & Admin Genie Features
Scheduled audits coming soon โœ• โœ• โœ• โœ… โœ…
Employee offboarding tool coming soon โœ• โœ• โœ• โœ• โœ…
Priority support โœ• โœ• โœ• โœ… โœ…
Domain-wide audit scheduling โœ• โœ• โœ• โœ• โœ…
Consolidated domain audit spreadsheet โœ• โœ• โœ• โœ• โœ…
Domain-wide delegation setup wizard โœ• โœ• โœ• โœ• โœ…
1 free seat per 150 Enterprise seats โœ• โœ• โœ• โœ• โœ